LLC regards safety as paramount and does not compromise on the safety of
our customers and their families. Your confidence in our products and
our services is of utmost importance to us. As a result of our
commitment to you, we will periodically recall a vehicle to correct a
problem or improve overall performance.
What is a safety recall?
recalls include any problem encountered with an FCA US product related
to the safe operation of the vehicle or the safety of the occupants.
FCA will correct the problem, at no charge, even if the vehicle is out
of warranty and you are not the original owner.
What is a campaign?
A campaign is a vehicle problem that is not a safety concern. There are two types:
Recall - Emissions are problems related to the Federal emissions
warranty standards. FCA will correct the problem, at no charge, even if
the vehicle is out of warranty and you are not the original owner.
Satisfaction Notification - Customer Satisfaction Notifications are
preventive in nature and involve warranty or customer satisfaction
issues such as non-safety repairs. FCA will correct the problem, at no
charge, even if the vehicle is out of warranty and you are not the
How do I know if my Chrysler, Dodge, Jeep, or Ram from the Pikeville, KY area is involved in a recall or campaign?
owners are notified by direct mail for both safety recalls and
campaigns. Information about safety recalls is also typically available
through the print and/or broadcast media. The notices sent through the
mail will give owners the direction they need to have the recall or
campaign properly addressed.
Click on the link at the top of this
page to view recall notifications not yet performed on your vehicle.
You will need the vehicle identification number (VIN) which is located
on the VIN plate on the dashboard of your vehicle. You can also find the
VIN on your sales agreement, insurance documents, vehicle registration,
My Chrysler, Dodge, Jeep, or Ram from the Karlan, KY area is involved in a recall. Do I need a recall notification to get my car repaired?
your recall letter tells you to schedule the needed auto repair in Big Stone Gap with the
dealer, just make the appointment at any authorized dealer to have the
repair completed. You do not need to bring any documentation with you.