Hear What Our Customers Have to Say

"We had a great experience buying a new Jeep at Auto World. it was a quick and easy process and we got a great deal! Go see Brandon!"

Kelley Shepard from Gate City, VA

"Tim was a pleasure to work with. He was able to answer all of my questions while shopping and was very quick on his end of the paperwork. I highly recommend shopping at Auto World."

Haley Whisenhunt from Big Stone Gap, VA

"We received a great price on an awesome car! Very friendly service, and will get you in and out quick! Tim is fantastic! I highly recommend Auto World for your car needs!!!!!"

Ari Hall from Whitesburg, KY

"Go see Tim at Auto World! He'll make you a great deal and have fun doing it."

Nathan Whisenhunt from Big Stone Gap, VA

"Jayden Collins was great to work with, auto world went above and beyond to help us find a great deal. Highly recommend you to go see the employees at Auto World of Big Stone Gap for deals and savings."

Denny Allen

"I didn’t think there was anyway possible to trade in my car with how much I still owed on it. It was my first big purchase and the APR was making my payment insane. AutoWorld gave us $2,000 more for my car than other places were offering, and got me into the car I wanted in one evening. I had a great experience! I also had my 4 year old with me and they were so great about helping keep her entertained while waiting on papers to be drawn up and signed!"

Maranda Karry

"Just wanted to thank Brandon Ryan at AutoWorld in Big Stone Gap, VA for helping me out with my new 2020 Ram 2500 Cummins! I appreciate all the hard work and dedication you've put into helping me make this happen. If you are looking for a new truck I recommend you give Brandon a call at AutoWorld! He is a great guy to work with!"

James Stone from Whitesburg, KY

I woke up this morning after having my hand-me-down truck finally bite the dust without a clue on what is involved with getting a new vehicle. As a first time buyer, I was nervous and apprehensive about approaching a new vehicle purchase, but "Make it Hap Chap" Shea Chapman was extremely helpful and knowledgeable about assisting with my decision. Every member of the team was transparent and up front about all the details and getting us set up with what we needed, all while giving us ample time to come to a decision and making us feel like a part of the family. Thank you Auto World of Big Stone Gap for making my first car purchase a positive one!

Jordan Stnaley

"Super friendly staff, especially Shea, who was helpful, knowledgeable, personable, and overall fantastic! A great experience, and a great deal on my husband's new vehicle!"

Danielle Stanley

"I’d definitely recommend Tim. He treated us wonderful & worked extremely hard to get us everything we wanted. I gave Tim and Brian a hard time, we had a few laughs but we’re extremely satisfied. Thankful for the Lords Blessing, he really works for the good of his people!"

Brittany Stewart from Evarts, KY

"They are kind, respectful, most of all honest. Tim did an excellent job handling a hard customer such as myself. I’m picky and make sure I walk away with what I want and can afford. He was able to find a vehicle for me."

Laura Gollaway from Appalchia, VA

"Very nice and helpful. We had a great experience with Jaden. Thank you for all of your help and making the process easy."

Kelsey Barnette from Duffield, VA

"Awesome Experience. Well worth the drive. Thanks to James Taylor and everyone involved at Auto World."

Roslie and Eric from Asheville, NC

"Thank you Beth for helping us egt our new Kia Sorento"

Curtis and Kellie Bellamy from Hiltons, VA

"Always a pleasure working with Ralph Hamilton and Auto World"

Mike Barnette of Appalchia, VA

"Thank you James. By far the easiest car buying experience I've ever had."

Christine Blair of Big Stone Gap, VA

"I love my new Wrangler. Thank you Ralph Hamilton"

Lauren Collier from Church Hill, TN

"We appreciate James and everyone at Auto World for their help"

Tim and Pat Cooper from Big Stone Gap, VA

"Thanks James for helping me with my first Jeep Wrangler"

#New Adventures
Dr. Michael Wheatley from Wise, VA

"We love working with Kendra. Thank you so much."

Harold and Judy Grace from Pennington Gap, VA

We appreciate Jason Turner and James Taylor so much. They worked really hard to help us replace our wrecked vehicle."

Mark and Kim Gilliam of Norton, VA

"I have to take a second and give a HUGE shout out to this fella! He not only is a great guy, but an awesome salesman! He went above and beyond to help me purchase my very first NEW Jeep Saturday. Thank you SO much James Taylor, your the best! #jeepgirl #jeeplife #trailhawk"

Tonya Christian of Big Stone Gap

"Great group of people especially James. He's very helpful and great at what he does. I wouldn't buy off no one else."

Michael Jones of Big Stone Gap

"Finally got the truck I'd been looking for"

Shawn Lane of Norton, VA (also Parts Director for Auto World)

"Thank you James Taylor, I love my new Lexus!"

Pam Damewood of Seymour, TN

"James is the MAN! Awesome to work with"

Steven, Ashlee and Xavier Middleton from Big Stone Gap, VA

"I won't see anyone else except James Taylor!!!"

 Debbie's a #JeepGirl Now!
Deborah Roark from Cumberland, KY

"It's always great dealing with Auto World and their great staff."

 Power Wagon #EnoughSaid
Robbie Seabolt of Appalachia, VA

"A big thanks to Ralph Hamilton"

Robert Malle

"James and everyone just kept working to help me get my new Ram"

Steven Vaughn of Appalachia, VA

"Online Review thru Merchant Circle"

I have bought several vehicles from them. I have bought from other dealerships as well. The staff at AutoWorld is always, hands down, the most helpful and friendly. I cannot say enough about them!  If you have never shopped with them you are only hurting yourself. They are not your typical car dealer - Thank God!  Please don't take my work for it ... call or email them or go visit and see for yourself. This is the only car dealer I would send my mother too, need I say more?
Thomas, Big Stone Gap, VA

"Submitted via email"

Brian, I wanted to tell you thanks for helping us find the right vehicle at the right price.  You, John and Jamie were so helpful in the purchase of our new Town & Country and then, just a few weeks later, with our pre-owned Jeep.  We are loving both vehicles and really appreciate your work with us.

Talk about customer loyalty!  Two new automobiles in less than a month!

Brian, you have really earned our trust and our business.  Thanks again for your help.
Keith, UVA Wise

"Submitted in person"

Jamie and Brian were awesome.  I have never seen any car dealer that answered my emails and responded to my questions as quickly as Jamie did.  Sometimes, within minutes, he had emailed me back with the information I needed and extra pictures.  It was amazing.   Then when I got to Auto World Brian, my salesperson, was on top of everything.  He knew more about the Nitro than the other sales man I had talked to at XXXX XXXXXXX (other dealership).   Brian knew everything about this vehicle.  And he gave me a great price and the exact payment I needed.  So THANK YOU all !!
Derrick, Bristol, TN

"Submitted via Survey"

I always get great service at Auto World and that is why I buy all of my vehicles from them.  They are helpful during the purchase and then, afterwards, for all of my maintenance and warranty work.
James, Coeburn, VA

"Atta Girl Beth!"

 Awesome working with y'all
Caleb and Sonja Smith from Clintwood, VA

"Submitted via email"

Hello.  I wanted to tell you all how pleased I am with my new Jeep Liberty.  Everyone at Auto World was very nice and very helpful and I could not be more happy.  Thank you Courtney for all of your help.  I look forward to seeing you again soon.
Paige, Big Stone Gap, VA

"Submitted via email"

I recently sold a vehicle to Auto World.  Although I was not purchasing a new vehicle at the particular time, they treated me with kindness and professionalism.  I will definitely consider them for my next new vehicle purchase.  Thank you.
Philip, Kingsport, TN

"Thanks to everyone at Auto World and Jesse Wright"

Joyce Belcher and Victor Church

"Sold by Beth !!"

Congratulations to Mr and Mrs Begley from Big Stone, on the Purchase of their New Nissan Rogue!!

We appreciate ya'll coming down to Auto World of Big Stone Gap to do business!  Thank ya'll so much!

#AutoWorldBSG #Nissan #Rogue #HomeTownBusiness #ISoldThat #BuyLocal #ThatSalesLife
Mr. and Mrs. Begley, from Big Stone Gap, VA

"Thank you Brian Clark. You always come through for us"

Town of Big Stone Gap


Auto World Big Stn Gap Inc

721 East Fifth St North
Directions Big Stone Gap, VA 24219-2405

  • Sales: (276) 300-0459
  • Service: (276) 522-0704
  • Parts: (276) 601-1179


  • Monday 08:30AM - 07:00PM
  • Tuesday 08:30AM - 07:00PM
  • Wednesday 08:30AM - 07:00PM
  • Thursday 08:30AM - 07:00PM
  • Friday 08:30AM - 07:00PM
  • Saturday 08:30AM - 06:00PM
  • Sunday Closed