Customer Testimonials

Hear What Our Customers Have to Say

"Thank you Beth for helping us egt our new Kia Sorento"

 
Curtis and Kellie Bellamy from Hiltons, VA

"Awesome Experience. Well worth the drive. Thanks to James Taylor and everyone involved at Auto World."

  #NewJeepFamily
Roslie and Eric from Asheville, NC

"Always a pleasure working with Ralph Hamilton and Auto World"

 
Mike Barnette of Appalchia, VA

"Thank you James. By far the easiest car buying experience I've ever had."

  #AwesomeExperience
Christine Blair of Big Stone Gap, VA

"I love my new Wrangler. Thank you Ralph Hamilton"

  #NewJeepGirl
Lauren Collier from Church Hill, TN

"We appreciate James and everyone at Auto World for their help"

#Lovin'JeepLife
Tim and Pat Cooper from Big Stone Gap, VA

"Thanks James for helping me with my first Jeep Wrangler"

#New Adventures
Dr. Michael Wheatley from Wise, VA

"We love working with Kendra. Thank you so much."


Harold and Judy Grace from Pennington Gap, VA

We appreciate Jason Turner and James Taylor so much. They worked really hard to help us replace our wrecked vehicle."


Mark and Kim Gilliam of Norton, VA

"I have to take a second and give a HUGE shout out to this fella! He not only is a great guy, but an awesome salesman! He went above and beyond to help me purchase my very first NEW Jeep Saturday. Thank you SO much James Taylor, your the best! #jeepgirl #jeeplife #trailhawk"


Tonya Christian of Big Stone Gap

"Great group of people especially James. He's very helpful and great at what he does. I wouldn't buy off no one else."

 
Michael Jones of Big Stone Gap

"Finally got the truck I'd been looking for"


Shawn Lane of Norton, VA (also Parts Director for Auto World)

"Thank you James Taylor, I love my new Lexus!"


Pam Damewood of Seymour, TN

"James is the MAN! Awesome to work with"

 #LovinOurNew200
Steven, Ashlee and Xavier Middleton from Big Stone Gap, VA

"I won't see anyone else except James Taylor!!!"

 Debbie's a #JeepGirl Now!
Deborah Roark from Cumberland, KY

"It's always great dealing with Auto World and their great staff."

 Power Wagon #EnoughSaid
Robbie Seabolt of Appalachia, VA

"A big thanks to Ralph Hamilton"

 #RamTough
Robert Malle

"Atta Girl Beth!"

 Awesome working with y'all
Caleb and Sonja Smith from Clintwood, VA

"Sold by Beth !!"

Congratulations to Mr and Mrs Begley from Big Stone, on the Purchase of their New Nissan Rogue!!

We appreciate ya'll coming down to Auto World of Big Stone Gap to do business!  Thank ya'll so much!

#AutoWorldBSG #Nissan #Rogue #HomeTownBusiness #ISoldThat #BuyLocal #ThatSalesLife
 
Mr. and Mrs. Begley, from Big Stone Gap, VA

"Beth was terrific"

 Thank you Steve and Argie! 
Steve and Argie Vernon from Jonesville, VA

"Beth was Awesome!"

 New Career - New Jeep
Logan Hobbs, You're A #JeepGirl Now!

"Submitted in person"

I have always shopped at Auto World and always will.  I always recommend you to my friends and think you guys have given me great service for years.
Cheryl, Big Stone Gap, VA

"Just a great buying experience. Thank you James Taylor!"

  #WorthTheDrive
Mark and Dorothy Webb from Bluefield, WV

"Thanks Larry Burgan and John DuVal"

 #StepUp #Rubicon
Susan Myers from Lee County, VA

"Submitted via email"

Dear Auto World Staff,

I normally do not write these types of letters but I have made an exception in your case.  I want to say, firstly, that everyone at your dealership, without exception, was very nice and friendly.  That is something just not seen anymore.

Secondly, I was shocked that I did not have to spend hours negotiating and haggling over the price of my trade or the new Dodge Journey that I wanted to buy.  Your staff was nothing short of the most honest and most professional I have ever dealt with and I truly wish to say thank you.

It may be a long time before I need another vehicle but as soon as I do I will come directly to Auto World and not think twice about it.  Please keep doing things the way you do now and you will go far.  I was so impressed with the personal service I received that I have also sent 3 of my family members to you.

Carol, Wise, VA

"Thanks James"

 #RepeatCustomers #JeepLife
Thomas and Jennifer Collins from Ermine, KY

"Beth is the BOMB"

 
Justin Preston from Clinchco, VA

"Online Review thru Merchant Circle"

I have bought several vehicles from them. I have bought from other dealerships as well. The staff at AutoWorld is always, hands down, the most helpful and friendly. I cannot say enough about them!  If you have never shopped with them you are only hurting yourself. They are not your typical car dealer - Thank God!  Please don't take my work for it ... call or email them or go visit and see for yourself. This is the only car dealer I would send my mother too, need I say more?
Thomas, Big Stone Gap, VA

"Submitted via email"

Hello.  I wanted to tell you all how pleased I am with my new Jeep Liberty.  Everyone at Auto World was very nice and very helpful and I could not be more happy.  Thank you Courtney for all of your help.  I look forward to seeing you again soon.
Paige, Big Stone Gap, VA

"Submitted via Survey"

I had no complaints at all.  You all have helped me more than any other dealer and I really appreciate all that you did for me.  Thank you!
Larry, Pennington Gap, VA

"Everyone was great to work with. Thank you Jesse"

  Still a #JeepGirl
Rodney & Teresa Fleming from Clintwood, VA

"Merchant Circle Online Review"

Very Pleased.  I have traded with Auto World in Big Stone Gap for years. All of my family trades with them and we are always very pleased. They are very friendly and they will go out of their way to take care of you. I highly recommend them.
Elizabeth, Big Stone Gap, VA

"Submitted via Survey"

Fast, friendly, and fair.  I was ready for a big ordeal and instead I enjoyed the experience.  I really like my new Jeep.
Rhonda, Wise, VA

"I love my new Jeep Cherokee Trailhawk!"





 New #JeepGirl 






Kimberly Green from Appalachia, VA

"SuperPages.com Online Review"

I just purchased my third vehicle from them and I have to say they have always treated me great. Each time I have shopped around but always ended up buying from Auto World. They keep giving me the best trade in and the best deals on the vehicles I want. My most recent purchase was a Jeep Grand Cherokee (used). They were great. I cannot say enough good things about them .... no pressure, very helpful, friendly .... all in all just a great experience.
Guest17249, Wise, VA

"AutoDealerBase Online Review"

Overall, it was a great buying experience.  I was impressed and I will do business with them again.
Tonya, Pound, VA

"Thank you Ralph Hamilton"

 
Kermit and Amanda Lovell

"Submitted via email"

Jamie, Ralph, and the rest of the staff at Auto World were very kind and welcoming. There was none of the typical 'pushy salesperson' pressure that you sometimes see at car dealerships. They were extremely helpful and made our 3-hour drive to Big Stone Gap, VA well worth our time. We have been very pleased with our purchase thus far and look forward to doing business with Auto World again someday for our vehicle needs in the future. Anyway, thank you for all of your help and so far I am loving the new Altima. Also, please tell Ralph that the extra key he sent in the mail did work. 

Thanks again!

Tara, Pikeville Kentucky

"Enjoy your New Wrangler Cheynne"

 New #JeepGirl
Chennenne Fraley of Big Stone Gap, VA

"James and everyone just kept working to help me get my new Ram"












Steven Vaughn of Appalachia, VA

Contact

Auto World of Big Stone Gap

721 East Fifth St North
Directions Big Stone Gap, VA 24219

  • Sales: (888) 397-3651
  • Service: (866) 980-9742
  • Parts: (888) 729-3790

Hours

  • Monday 8:30am-7:00pm
  • Tuesday 8:30am-7:00pm
  • Wednesday 8:30am-7:00pm
  • Thursday 8:30am-7:00pm
  • Friday 8:30am-7:00pm
  • Saturday 8:30am-6:00pm
  • Sunday Closed
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