Meet Our Family

Click on one of the people below to find out more information.

  • Chantz Scott
    Dealer Principal

    Also meet our sales team, service team, and parts team!

  • Dennis Trissler
    General Manager
    (276) 523-4667

    Hi.  I am Dennis Trissler, one of the Sales Managers here at Auto World of Big Stone Gap.

    I want to personally invite everyone to come by and let our friendly staff help you.  We have nearly 150 new and used vehicles in-stock and ready for you to test drive.

    We will do everything we can to make sure you are treated fairly and taken care of before, during, and after the sale.  Please let me know how we can help you.

  • Jan Lyle
    (276) 523-4667

    Hello.  I am Jan, one of the receptionists here at AutoWorld of Big Stone Gap.

    When you call, I am usually the one you speak with first.  Please let me know how I can be of assistance.

    I look forward to speaking with you soon!

  • Courtney Morrissey
    Finance Manager
    (276) 523-4667

    Hello, I am Courtney Morrissey, the Finance Manager here at Auto World of Big Stone Gap.

    My job is to make sure we get you the absolute best rates and the payment you want.  If you have any questions about financing, rates, payments, or terms please let me know and I will be glad to help you.

  • Brian Clark
    Commercial / Fleet Manager
    (276) 644-7005

    I am responsible for all Commercial, Fleet, And Truck Sales. I work in the office as well as travel throughout the Virginia, Kentucky, and Tennessee Tri-State Area. My job is to assist Business owner's Fleet managers and families of their companies in keeping business going without the hassle of car shopping. If you have a need, I will come to you. 

    I have over 27 years' experience in the automotive industry, 22 years of that with Auto World of Big Stone Gap Inc., a family owned and operated dealership for the past 35 years. You are not just a number here, we know your name.

    Brian Clark

    Commercial / Fleet Manager

    Cell:  276-275-7104

  • James Taylor
    Internet Manager

    Hello, I am James Taylor from Big Stone Gap, VA.  I am the Internet Manager here at Auto World.

    I look forward to helping all of my family, friends, and the community.  Come see me or call anytime!

    276-219-7673   cell
    276-644-7001   office

  • Ralph Hamilton
    Sales Consultant
    (276) 644-7003

    Hello,  I am Ralph Hamilton.  I have been with the Auto World family since 2006 and have been in the auto business for almost 10 years.

    I would like to thank all of my loyal customers and invite everyone who is in the market for a dependable pre-owned vehicle or a new Jeep, Dodge, RAM, or Chrysler to come visit us.

    Please contact me if I can be of assistance.  My cell phone number is 276-393-9923 and I am available Mon, Tues, Thur, and Fri. but I will be glad to help you anytime.

  • Larry Burgan
    Sales Consultant
    (276) 644-7004

    Hello.  I am Larry Burgan.

    I have a part of Auto World since 2002.  Everyone here is exceptionally friendly and helpful.  We will do our best to help you find the right car, truck, van, or SUV and treat you right.

    Please feel free to contact me anytime.  I will be glad to help you.

  • Jesse Wright
    Sales Consultant

    Hello, I am Jesse Wright.  I currently live in KY with my wonderful wife.  I am glad to be a part of the Auto World family (again) and I look forward to helping all of my customers with their next new or used vehicle purchase.

    We carry the complete line of RAM, Jeep, Dodge, and Chrysler products and we will do our best to help you take home the vehicle you want!

    Call me anytime.  I am here to help you!

  • Mandy Gibson
    Service Manager / Warranty Administrator

    Hello, I am Mandy Gibson, one of your Service Advisors and the Warranty Administrator here at Auto World of Big Stone Gap, VA.

    I have been a part of the Auto World family since 2002 and I have been in the automobile business since 1998.  I am originally from Coeburn, VA but now live in Appalachia, VA.  I am Master Certified for Parts and Service and Gold Certified Suzuki.

    In addition to being able to help with your service repairs, maintenance, and parts needs - we also have a selection of shirts, hats, and sweatshirts that would make a great gift for anyone who loves Jeep, Dodge, RAM products.   You can also see us for all of your Jeep upgrades and accessories - from lift kits to running boards to new wheels & tires - we can order it all.

  • Jimmie Shoffner
    Service Advisor

    Hello folks.  My name is Jimmie Shoffner.  I grew up in Scott County Virginia and attended Rye Cove High School. 

    I have been married to my wonderful wife Jill since 1996.  Jill and I have 3 sons - Justin, Joshua, and Jacob.

    My background includes over 20 years in customer service, business management, and sales.  I am proud to be a part of the Auto World family that has been serving the hard-working people of Wise Co and the surrounding areas for over 30 years.

    Please call or come see me, in person, for any and all of your vehicle needs. 

    Missed me?  I have moved from Sales to Service as a front desk advisor so I will be helping with all of your service needs - from routine oil changes to warranty work - I can help.

    Contact me anytime - I look forward to serving you.

  • Chasidty Harmon
    Service Advisor

  • Shawn Lane
    Parts Manager

    Hello.  I am Shawn, one of your Parts Advisors here at Auto World of Big Stone Gap.  If you need parts for your Jeep, Chrysler, Dodge, RAM, or Suzuki I can help.

    I have worked in the parts business for over 18 years - from automotive to power sports, to off-road.  I hope my experience will be a benefit to you.

    Please let me know if I can help.

  • Austin Stidham
    Wholesale / Parts / MOPAR Fanatic

    I am Austin Stidham and I'm with the Wholesale Division for Parts and Service here at Auto World. I am a very devout MOPAR die-hard, and completely committed to upholding the exceptions of the brand. Being born and raised in the Pentastar gospel, even being tattooed with the brand, I live to see the exchange of genuine MOPAR parts and service flow directly from the manufacturer to the customer. I will accept nothing short of total excellence in timely delivery, and competitive pricing. Call or text me today!!

    Feel free to contact me at
    Office:  (276) 523-4667
    Text/Cell:  (276) 393-7271

  • Sam Boggs
    Service Technician

  • Johnny Maxwell

  • Daniel Henderson
    Oil Change

  • Wes Bolling

  • Josh Howard